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Activity timeline skips assignee changes on mobile and tablet devices #089

In Progress
Sun Apr 26 2026

Some reassignment events are missing from the new issue activity timeline.

Context

  • Region: LATAM
  • Environment: admin portal
  • Reporting team: Sales
  • Observed release: v1.13.2
  • Impact level: low

Reported Behavior

  • Some reassignment events are missing from the new issue activity timeline.
  • Scope: responsive layouts
  • Root cause hint: breakpoint mismatch

Reproduction Steps

  1. Assign an issue to a user.
  2. Reassign it to another user.
  3. Open the timeline and compare events.

Expected Result

  • Each assignee change should appear as a timeline event.

Investigation Notes

  • Check the affected breakpoint range and padding tokens.
  • Usually affects issues changed very quickly in succession.
  • May be a stale cache issue.

Impact

  • Managers cannot verify who owned a ticket at a given point in time.
  • This issue affects LATAM customers and is prioritized as low.

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