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Delete confirmation copy is too vague for support and operations #068
In Progress
Sun Apr 26 2026
The confirmation dialog does not clearly explain that the issue will be removed from the queue.
Context
Region: APAC
Environment: desktop app
Reporting team: Operations
Observed release: v1.13.0
Impact level: critical
Reported Behavior
The confirmation dialog does not clearly explain that the issue will be removed from the queue.
Scope: support workflows
Root cause hint: workflow regression
Reproduction Steps
Open any issue detail page.
Click Delete.
Read the confirmation message.
Expected Result
The dialog should clearly state what is deleted and whether the action is reversible.
Investigation Notes
Confirm the list and detail flows still support rapid triage.
Updated wording now mentions the issue is permanently removed.
No functional bug remains.
Impact
Users hesitate before deleting resolved duplicates.
This issue affects APAC customers and is prioritized as critical.
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