Issue Tracker
Dashboard
Issues
Issue detail page loads slowly for large descriptions for support and operations #071
In Progress
Sun Apr 26 2026
Pages with very long markdown descriptions take longer to render and hydrate.
Context
Region: North America
Environment: web app
Reporting team: Support
Observed release: v1.12.0
Impact level: high
Reported Behavior
Pages with very long markdown descriptions take longer to render and hydrate.
Scope: support workflows
Root cause hint: workflow regression
Reproduction Steps
Open an issue with a long markdown body.
Observe page load timing in the browser.
Compare with a short issue description.
Expected Result
Large descriptions should remain responsive and render within acceptable time.
Investigation Notes
Confirm the list and detail flows still support rapid triage.
Likely improved by reducing markdown complexity.
Could benefit from lazy rendering.
Impact
Support agents wait too long while opening high-detail tickets.
This issue affects North America customers and is prioritized as high.
Comments
Sign in to add comments.
kamal Neupane
Apr 26, 2026, 03:48 PM
Another test
kamal Neupane
Apr 26, 2026, 03:48 PM
Testing comments
Activity Timeline
kamal Neupane
added a comment
4/26/2026, 3:48:58 PM
kamal Neupane
added a comment
4/26/2026, 3:48:23 PM